Support

Help with DepthScan, the LiDAR 3D scanner for iPhone.

Contact

Email support@depthscan.win. We usually reply within two business days.

Which iPhones work?

LiDAR, Point Cloud and RoomPlan need an iPhone with a LiDAR Scanner (iPhone 12 Pro or a later Pro model). TrueDepth works on iPhones with Face ID.

Tips for a good scan

Move slowly, keep the area well lit, and cover each surface from more than one angle. For a short guide, open Settings › How to scan in DepthScan.

Where are my scans stored?

Only on your iPhone. DepthScan has no account and no cloud upload, so deleting the app deletes your scans. Export the ones you want to keep first.

DepthScan Pro

Pro removes ads and unlocks Ultra and Custom processing. To restore a purchase on a new device, open Settings › Restore Purchases. To cancel a subscription, open Settings › Manage subscription in DepthScan, or your Apple Account settings. Cancel at least 24 hours before the end of the current period to avoid renewal.

Legal

Read the privacy policy and Apple's standard license agreement (EULA).

技术支持

DepthScan：iPhone 激光雷达 3D 扫描仪。

联系我们

发送邮件至 support@depthscan.win，通常在两个工作日内回复。

支持哪些 iPhone？

LiDAR、点云和 RoomPlan 需要配备激光雷达扫描仪的 iPhone（iPhone 12 Pro 及之后的 Pro 机型）。TrueDepth 适用于支持面容 ID 的 iPhone。

怎样扫得更好

移动慢一点，保持光线充足，每个表面从多个角度扫到。简短教程见 App 内「设置 › 如何扫描」。

扫描保存在哪里？

只保存在你的 iPhone 上。DepthScan 没有账户，也不上传到云端，所以删除 App 会同时删除扫描。想保留的请先导出。

DepthScan Pro

Pro 去除广告，并解锁超清和自定义处理。在新设备上恢复购买：设置 › 恢复购买。取消订阅：App 内设置 › 管理订阅，或在 Apple 账户设置中操作。请在当前周期结束前至少 24 小时取消，以免自动续期。

法律信息

请阅读隐私政策和 Apple 标准许可协议（EULA）。